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We at Fashion Electronics (FE) strive to offer our valued customers high quality products at the lowest price possible. Please help us achieve this goal by carefully reading our company policy before making any of the purchases. Shipping Discrepancies: Customers are to inform FE of any shipping discrepancies within 48 hours from the date of receipt. FE will not be responsible for shipping discrepancies reported beyond the specified period. Warranty: Any defective merchandise should be reported within 30 days after the purchase date from FE. No other warranties, including merchantability or salability are implied or expressed. Proof of purchase, including original purchase date, is required for all warranty claims. FE will gladly accept the return of defective products and give the customer a full refund within the above specified time and terms. This warranty does not apply to products damaged through misuse, improper handling, alteration, or repair. Returns: All warranty returns must be approved in advance by FE and must have the original package, original sales receipt, and freight prepaid. Freight collection or billing for freight on returns will not be accepted. Unless the return is due to defective products, shipping charges will not be refunded. FE is not responsible for, nor will FE accept as a return any product that was not originally purchased from FE. Refused shipments: Customers who refuse a shipped order and return it to FE without advanced approval by FE will be billed for all shipping charges plus a 30% restocking fee. Restock: In the event that the customer has a special reason or need, other than a quality defect, to return the product, we will give sympathetic consideration. If the return is accepted, a restocking fee will be applied. All returns are subject to a 20% restocking fee 30-60 days from purchase date, 30% restocking fee 61-90 days, 40% restocking fee 91-120 days. No credit will be granted for returns after 120 days from the purchase date.
Application: All our customers are required to submit Account Application Form and Credit Card Authorization Form and the credit card should be valid. All information will be kept strictly confidential. |